D & J Poulter Building Contractors Ltd Privacy Policy
OUR CONTACT DETAILS
Company Name: D & J Poulter Building Contractors Ltd
Address: Joiners Workshop, Sandwath Lane, Church Fenton, Tadcaster, North Yorks , LS24 9QT
Phone Number: 019377557422
E-mail: djpoulters@yahoo.com
Website: djpoulterbuilders.co.uk
PERSONAL INFORMATION
Personal information is any information relating to an individual who can be identified directly or indirectly, often by name, location, an online identifier or other factors specific to their identity.
The type of personal information we collect
We currently may collect and process the following information but it is not limited to:
- Name, address, email address and telephone number.
- Bank details
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Customers:
If you purchase products or services from us, we may process the information you provide us for the purposes of:
- Responding to your enquiries, complaints or rights requests
- Providing a service or quoting for a service
- Keeping you informed about our products and services (including marketing)
- Arranging visits to your home (e.g. to carry out a survey or installation)
- Notifying you about important changes or developments to our site or services
- Dealing with enquiries and complaints
- Claims management and insurance purposes
- Record keeping
Suppliers:
If you supply products or services to us, we may use your personal information for the purposes of:
- Processing and managing orders
- Managing deliveries, installations, returns and refunds
- Product liability
- Notifying you about important changes or developments to our websites, services and policies
- Supply chain management
- Handling rights requests, enquiries and complaints
- For claims management and insurance purposes
- For record keeping purposes.
If you are a supplier and you have any questions about how we use your personal information, please contact us.
We also receive personal information indirectly, from the following sources in the following scenarios;
- Next of kin / delegated authorities
- Business associates
- Your employer
- ‘Trusted Sources’:
- Credit / Default Agencies
- Financial Institutes
- Insurance Companies
- Health providers
- Third-party service affiliates or suppliers who have sought your consent
DATA SHARING
Like most organisations, we engage service providers to assist us in ensuring optimum business functionality and the ability to provide continued services. We also work with suppliers who provide products and services to us.
We will only provide these third parties with the information they need to deliver the service we have engaged them for and they are prohibited from using that information for any other purpose.
Your personal data may be disclosed to the following third parties:
- Tax, customs and excise authorities
- Regulators, courts and the police
- Fraud screening agencies
- Duplicate payment reviewers
- Central and local government
- Insurance companies
- Other professional advisors
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting us at djpoulters@yahoo.com
HOW WE STORE YOUR PERSONAL INFORMATION
Your information is securely stored.
We maintain administrative, technical and physical safeguards designed to protect against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of information you submit via our website and any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organisational measures to safeguard your personal data against loss, theft and unauthorised use, access or modification.
Access to personal data is restricted only to those who have a legitimate business need.
RETENTION
Information is retained in line with its purpose of processing and only for as long as necessary in line with business requirements, legitimate interests and statutory or legal obligations.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us by any means detailed at the top of this policy if you wish to make a request.
HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us at djpoulters@yahoo.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk